InterContinental Auckland by IHG

Great location. New Hotel, everything clean, a few little issues but worth the stay. The front desk team was amazing and the harbour view rooms were specatacular

Location was excellent right on the wharf. Breakfast was good at Advieh which was sleek and modern. There was a water filtration station on the floor which was very convenient. Beds were very comfortable. Easy to set the thermostat. Could also make tea and coffee in the room. The concierge Luciano was terrific. He suggested places to eat and different areas to visit. He arranged a later check out and a car to bring us to the airport. The hotel has direct access to the mall next door which was nice.

For late check-in, please kindly leave a note for instruction, as my mother and I arrived in Auckland at 1:00am, we were a bit disoriented when we got into the city. It was absolutely understandable that no bell person was downstairs working at that hours. However I didn’t know that the intercom screen has a touch-on sensor for ringing the reception desk until one of the residential guest came in, and let us to the 1st floor to check in. It was a little bit panicking for me as my mother was a bit tired. All else are great! 😊

The hotel is close to the harbor and all the shops and restaurants. The buffet breakfast had a lovely variety of food. The friendliness of the staff.

All the staff were professional, friendly and helpful. The room was spotless with a large and very comfortable bed. Fabulous shower. Cannot fault our experience and would recommend.